— Legal —

Privacy Policy

Last updated: June 28, 2026

At Maison Lyon, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Information: When you create an account, place an order, or contact us, we may collect your name, email address, phone number, shipping address, and billing address.
• Payment Information: When you make a purchase, your payment is processed securely through PayPal. We do not store your credit card details on our servers.
• Account Information: If you sign in with Google, we receive your Google account name, email address, and profile photo as provided by Google.
• Order Information: Your order history, including items purchased, order numbers, and order status, is stored to allow you to track your orders.
• Automatically Collected Information: We may automatically collect certain technical information, including your IP address, browser type, device information, and usage data through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and delivery.
• To communicate with you about your orders, including order confirmations and shipping updates.
• To create and manage your account and provide you with order tracking capabilities.
• To provide customer support and respond to your inquiries.
• To improve our website, products, and services based on your feedback and usage patterns.
• To send you promotional materials and newsletters (only if you have opted in).
• To detect, prevent, and address technical issues, fraud, or other malicious activities.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as PayPal (payment processing), Firebase/Google (data storage and authentication), and shipping carriers (DHL, FedEx, UPS, USPS).
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings. However, some features of our website may not function properly without cookies.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can opt out of receiving promotional communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.
• Account Closure: You can request the closure of your account and the deletion of associated data.

To exercise any of these rights, please contact us at info@maisonlyon.online.

7. Third-Party Services

Our website uses third-party services that have their own privacy policies:

• Google Firebase: Provides authentication, database storage, and analytics. See Google's Privacy Policy.
• PayPal: Processes all payments securely. See PayPal's Privacy Policy.

We are not responsible for the privacy practices of these third-party services and encourage you to review their privacy policies.

8. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete such information.

9. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, or country. These transfers are necessary to provide our services and may involve countries with different data protection laws. We take reasonable steps to ensure your data is protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and update the "Last updated" date at the top. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: